“A mixed review I am afraid.”
The positives great location in a quiet residential area. Well stocked convenience shop, garage, cafe and craft shops all a few minutes walk away. Norfolk Coast path a matter of minutes away on foot, so walks from the door, great dogs are allowed and the garden is secure. The previously detailed cleaning issues have been generally addressed. However, like so many holiday lets the property is tired, bobbly bed linen, could do with redecoration/ paint throughout, broken cat flap in kitchen door allows a through draught. 10.5 worn duvet on bed changed for a 13.5 found in the wardrobe but that had a large tea? stain on it. But worse was we arrived at 4.45pm in the cold snap, frost on the ground and the heating was off. It took several hours to warm up not helped by the cat flap. Luckily there was an electric fire in the lounge. Didn't make for a feeling of welcome as did the lack of spare loo rolls, no cling film etc, no welcome note or pack just a 2015 sparse note of instructions. Could be so much better with some attention. The house did warm up after a few days and we made the most of it as a great area to explore especially the coast.
Hi There, thank you for your feedback.
We have improved our cleaning schedule and are happy with the results we have been getting.
We have taken your recommendation and have now replaced all linen in the property.
We are very sorry that it was cold on arrival, this should have been on for you and was missed by the cleaners, we'll have spoken with our staff to make sure this wont happen again. Kind regards
Property Owner