“A well appointed property in a fantastic location, a short walk from all the facilities.”
Furnishings are all to a good standard, both bathrooms are of high quality, beds are comfortable and the kitchen is well equipped (needs a potato masher).
Unfortunately the property is let down by some basic housekeeping.
We were surprised by dusty skirting boards and a slightly grubby bannister, but could see how this can happen.
The lounge carpet, and upstairs bedroom carpet have some stains which ought to be cleaned, a spot cleaner would do this easily. The rug in the twin room has several dirty marks and needs replacing. One of the sofa’s also had several dirty marks. We are at the end of the season, so can accept that the property will suffer some wear and tear over the summer, but would benefit from a deep clean.
Less acceptable however was the dishwasher and tumble dryer. We had to clean the dishwasher before using it, it had not been cleaned. The tumble dryer broke down with 5 minutes, asking for the water tank to be emptied. We opened the filter drawer, but this was dirty and clearly had not been cleared for some time, so we simply closed the drawer and turned the drier off.
If the owners could add these cleaning requirements to their regular cleaning schedule, the property is well worth a visit, it comfortably accommodated our family and we would go back if reassured it had been adequately cleaned.
Elaine, many thanks for your feed back. You have made some valid concerns on the deep cleaning . I will pass these onto the cleaning team. Getting to the end of the season still is not acceptable that some of these issues were not address. We will endeavour to address all the above and would welcome you back anytime. Many thanks .
Property Owner