“Cleanliness was poor, certain areas in need of a deep clean.”
Toaster had weeks of breadcrumbs in the base, microwave had food residue, oven was dirty, cobwebs and dead flies everywhere, found a pair of socks under cushions in the living room. Difficult to watch television in the kitchen and living room. Did not like the quality or colour of the bedding. Always suspicious of cleanliness when bedding and towels are dark colours. No poles to open and close windows which were too high up to reach. Need blinds on windows in kitchen, utility and dining room. No bin bags left for rubbish, there was no vacuum cleaner or long handled broom. No light in the garden area. On the positive side, the property is in a nice location, building had character, plenty of heating and hot water, well equipped kitchen and plenty of space.
Thanks for your feedback. This is the first time in nearly 3 years we have had negative feedback about the cleanliness. I live abroad and use a professional cleaning and laundry service company nominated by Sykes. When we are busy they place more people to do the cleaning and handover. At the time you complained we spoke to them immediately and have not had any other issues since. The School is in the countryside, originally from 1876 with minor gaps in windows and doors that may allow some insects and flies through and our guests should expect this as part of living near fields and farms. We continue to make improvements to the property and have taken your suggestions on board. Property Owner
