3a Hideaways

This property is seriously outdated and poorly maintained.

There were no written instructions for the use of any of the equipment. None of the electrical items had test certificates and nor did the boiler. The shower unit proved to be inoperative. It produced water but it was so hot that we couldn't use it for four days. Having complained to the owner, they did finally get a plumber to look at it. He confirmed to us that the heating element was broken and unrepairable, but he did manage to reduce the heat enough for us to have a hot shower, but not scalding. The cooker hob must 20 - 30 years old. All the dials were so worn that little of the writing still visible. The unit is described as suitable for disabled persons, but depending on the disability, it could prove dangerous. The initial presentation was poor; several door blinds were broken and unworkable; the freezer box in the refrigerator was completely full of ice and needed de-icing. The blinds were repaired during our stay but it was clear from the visitor book that they had been broken for several months.

Shower temperature needs looking at .

Too hot and could not be. Adjusted

Lovely flat very clean and tiday the red sofa,s could do with some new padding this is not a complaint just a suggestion wee had a great holiday in Norfolk really nice people thanks Bob

Very nice relaxing place to stay very comfortable and clean, the only problem we cam across was the hot water we was unable to regulate on the sinks.

We had issues with the WiFi coming and going sometimes having to go outside to log in.

We thought that some tea/coffee and condiments would have been available. The hot water didn't work very efficiently.

Amazing, lovely stay our 3rd year of staying at the cottage’s, everything is thought of home from home My only issue I could not turn temperature down on the shower

The bungalow was lovely and had everything we required.

The wet room was big and spacious. The living quarters were very nice. The bed on the right hand side room as you look at them was a little uncomfortable . Our only issue was ants in the kitchen area. It wasn't horrendous and spray is provided. And so long as you kept clean and tidy it was ok. A lovely week we had and would use again.

Generally comfortable .

One or two small niggles. Difficult to get hot water in the weroom sink. Difficult to regulate the shower temperature.

Clean, comfortable and well equipped, with everything new needed.

Easy walking distance to the town and beach. Very quiet at night.

Very Happy about our stay.

It is an island of calm in a busy area, close to the sea. An ideal base for walking sections of the Norfolk Coastal path. It has the additional advantage of a Tesco Supermarket and nice Pub/restaurant just five minutes walk around the corner. Exit from the town to travel to other parts of the local area is swift and easy, avoiding town traffic. Beds are very comfortable.

We had a couple of minor issues that were dealt with very quickly and very professionally.

The hideaways is a home from home, have stayed here twice and looking forward to the 3rd stay, 100% recommend.

Only one word Excellent , Great place ,quiet retreat ,would recommand

My husband and I have been to 5A Hideaways for a week and couldn't understand the negative reviews i.

e some said lumpy beds, small fridge, not much room around beds to be a few!! We would not agree at all - we thought the accommodation was very comfortable and clean and we had no complaints. It was very nice to sit outside in the sunshine with a drink in the afternoon when we had been out all day.

Great location, off street parking, beautiful building & nice & clean.

Perfect for travelling down the coast to wells etc. Wetroom was good for a wheelchair user, a little tight next to the beds but generally good to access throughout.

Great facility for accessibility - ramps into the property, good turning space and wet room.

Easy access to the beach and long promenade with plenty of benches. A good base for travelling out and about. Would recommend Wells-by-the-sea.

Very disappointing property.

Not up to your usual standard, Sykes! There were no instructions or details about anything! No welcome message or recommendations for doing anything. The floor was filthy, the crockery stained and glasses had fingerprints all over. Had to hotwash all of the stuff. The cutlery was a very mottley selection. The knives, as per another feedback, were less than useless! I'm glad I took my own. And actually the fridge is rather small - ok for two - just - but not for four! Beds were uncomfortable and creaky too. The remote for the TV doesn't work. Only half a loo roll and no spare black sacks, had to buy both. Shame - it's in a good position, but is definitely looking shabby and tired - not like it's description. I definitely think there should be mention of lack of wi-fi - because all my info was on my phone - no connection!! I didn't think we'd be able to access the property even. We had to go up to Tesco and access their wi-fi !!! They were very helpful, and I know it is an area problem, but forewarned is forearmed. I'm also prepared to clean properly but need the where-with-all to do it. So all in all, as I said, rather disappointing! The area has a lot to offer.

Cottage itself was nice.

Could be a really lovely cottage but for us there were some basics that were a little disappointing. These are small things but would make a big difference. One of the doors to get in wouldn’t shut properly / easily so we didn’t use it. We couldn’t find the WiFi code so one of the other families in the other cottage gave us their sign with the code. The tv was really really small for the size of the room and a basic one so a larger smart tv would be better. There were two knives for prepping food, one was a bread knife and the other was so small we had to buy one. One of the kitchen cupboard doors was falling off the hinges so we didn’t use it. We also had to buy dishwasher tablets as there weren’t any supplied. And one of the beds / mattress made a lot of noise so we used the other room. Both were small beds but that’s a personal comment as used to a larger one. The sofas were comfy however one of them had a hole in so we didn’t like to use it. The location was great and if these smaller things were addressed it would be really lovely.

The accommodation was excellent, with lots of character for a relatively modern building.

Well equipped and comfortable. One very minor point, not for publishing - the main entrance door was difficult to close sometimes - OK for me as I gave it a good push but some may struggle with it. Not a big issue, but I thought you should know.