“Needs to be better for the price.”
All small things that are easily remedied, but they mount up.
First of all the cottage is in a good location for access to the beach only a short walk away, and driving to nearby attractions. The nearby pub has closed down, the Fish & Chip shop is awful, but the Chinese Take Away/Restaurant is very good (cash only). So the description of the property needs updating.
Overall the standard of cleanliness is good, but cobwebs in the corners of the ceiling in the bathroom let it down. The coat rack by the front door was hanging off the wall, making it unusable. Needs rehanging using proper plugs, and maybe an extra screw in the middle.
Bath sheets rather than bath towels would be a better option, the extra cost is minimal but makes a huge difference to the guests.
The kitchen is quite well stocked, but little things like no tongs or matching wine glasses let it down.
The patio doors into the back garden stick badly and will only open with a good kick…not good. Also I don’t expect to find foxgloves growing in an allegedly dog friendly garden. They may well have been seeded by birds, but again the fact that they’re there shows lack of attention to the small details.
The mattress on the double bed isn’t the most comfortable and is probably due replacing. T.V.’s are in every room, but none of them are smart T.V.’s which are a must in my book in this day and age. The sofa isn’t comfortable and is showing signs of age.
Little things like not providing extra toilet rolls or washing pods for the washing machine prevent me awarding full marks, but what has knocked it down to a 3 is the passive aggressive sign on the bedroom door saying “Dear Guests We have taken extra steps to clean this property for you. COVID-19 Guests should strip beds and place linen and towels in laundry baskets before departure. Guests should empty bins before departure.”
So, not only are guest’s expected to check out an hour earlier than most other properties, you’re now expected to do half the cleaning work? We never leave the cottages we stay in in a mess, but sorry, we draw the line at stripping beds and emptying bins. We’re guests, not servants!
