“In general we did enjoy our stay and the weather was on our side throughout the duration but a few pointers needs to be addressed, the sofas really need to be updated very warn and scratched, the single armchair reclines and it was filthy by the feet, lots of cracked floor tiles.”
I do assume the floors are mopped before knew comers arrive but by a single wipe the floor was actually really dirty, our feet were black walking
around. The spring mattresses are very uncomfortable. We couldn't work out why it's dog friendly but not aloud on beds again this is off putting and should be in the description when booking and not when you arrive. Really needs some sort of flies, wasp and insect protection like door nets so they can be left open for air. One fan throughout the whole lodge is not enough. So hot in evening and at night because all windows have to be closed. Garden furniture is not the same as sykes pictures. Its a Pub bench instead of rattern furniture. Smoke alarms were covered in fly residue which is in the kitchen area and knife and folk try should be in a draw as flies kept landing on them. We didnt use the wet room bathroom as floor was dirty and stained. Apart from that the hot tube was lovely.
Thank you for this feed back. We have updated the sofas and I think you will find these immaculate and very comfortable.
The floors are mopped with hot water and floor cleaning products every week.
We have replaced the mattresses in both double bedrooms and no dogs are not allowed on any of the furniture. This is stated in the small print when you book Mill Lodge, I’m sorry this caused you annoyance. Unfortunately with the location of the cottage insects are a constant battle. We have tried door nets and they were complained about as they were getting in the way. We will look at acquiring some more fans for the property.
We have also undated the garden furniture and I believe this is very comfortable. The smoke alarms are cleaned regularly, I can only apologise that these were missed on your arrival. The cutlery is now in a drawer. The wet room floor has been scrubbed clean, but has unfortunately discoloured.
We hope you will give Mill Lodge another chance.
Property Owner