“The property was situated in a lovely area however on arrival whilst trying to sort hot water the fridge had to be moved there was lots of dirt & food under it.”
Freezer also needed defrosting, oven also needed a clean. Starter log pack lasted 1hour not the stated 4-5 hours. A warning should be given about door/ ceiling height. Hot water temperature was extremely dangerous. There were also lots of cobwebs.The locals were lovely which made up for the disappointment of the cottage. We've previously stayed in a Sykes cottage in Cumbria which was excellent all round we naively believed they would all be of the same standard when rated equally.
Thank you for your feedback.
The fridge is heavy and doesn't get moved regularly, apologies.
We have investigated following your stay and found no issue with the hot water, we advise to let the temperature adjust after choosing the best setting, then it will regulate.
We wished you would have contacted us during your stay as we may have been to provide further instruction on the shower.
We feel the pictures indicate the length of the ceiling, this is part of the cottages charm and makes for a very cosy setting.
Kind regards
Property Owner