“I have to leave a review which I believe to be fair and factual.”
You may think it picky, but it affected our holiday enjoyment and had we known some of these details, we wouldn't have booked.
1. When we let ourselves into the cottage there was a lot of cobwebs with spiders on the ceiling and the walls, some alive, some dead. The cobwebs were quite thick and dusty so looked like they’ve been there a long time even though the guestbook states somebody had stayed here just before us. These guests were obviously not put off. Whilst spiders may not affect a lot of people, I’m terrified of them, so it took a long time for me to be relaxed (once my friend had removed them all). Having a couple of bug houses on the patio garden didn’t help either as spiders the size of my fist came out to visit at night.
2. I have to mention the amount of wasps in the daytime too. We couldn’t have the patio doors open because there was so many of them. Fly screens on the doors would have been advantageous.
3. Be aware of the small, curved drive that is difficult to tackle in big cars. It has a small foot-high wall each side with sharp stones sticking out. On day 4 we had to call RAC out because as we leaving the drive in our Ford Galaxy, pffffssssssshhhhhhh. The stones on the small drive wall bust one of our back tyres open. A whole day wasted because the day was spent waiting for RAC to bring a spare tyre and then spent the afternoon in Kwik-Fit waiting for them to fit a new tyre.
4. The WiFi did not work for the first 3 days due to bad weather (a little bit of rain).
5. The lights went off once also due to light rain, so the owners had to reset them and put them back on.
6. The water went off once due to a repair on a main. It would have been nice to have been notified about this.
7. The double bed is very squeaky so interrupted a good nights sleep.
8. The fridge makes a lot of peculiar noises especially at night. One minute it sounds like a cow mooing from afar, the next minute it sounds like an aeroplane taking off. In the daytime this didn't bother us much, but at night time it was extremely annoying.
9. The dishwasher was not used at all. A washing machine would have been more beneficial especially as there’s a rotary washing line in the garden.
Now onto the good points.
1. The furniture was very comfortable and clean.
2. The kitchen is homely with plenty of crockery. No problems at all with hot water or heating.
3. The cottage is in an ideal place if you like to be tucked away somewhere private and quiet and like walking.
4. It has beautiful scenery surrounding this area and it was lovely to see rabbits hopping about and pheasants strolling by.
5. I concur with previous reviews about The Little Chippy just down the road. The food was amazing and the owners very friendly.
6. There are some nice pubs close by and a little further out.
7. The TV has all of the sky channels.
- Jacqueline, August 2020
Thank you for taking the time to complete the feedback for Lowbrook Cottage.
We are sorry to hear that you were disappointed with the property, the spiders and cobwebs are inexcusable, however, due to property being in the country it can be quite hard to keep them at bay, this also goes for the wasps. As the owner lives close to the property if you were unhappy with this, they would have been able to resolve this for you quite quickly.
Thank you for your comments surrounding the driveway, this is not something that has been brought to attention before, as we've had many delivery and white vans visit the property, we are sorry to hear that you found it difficult to navigate.
We do understand the issues you had during your stay with the Wifi, water and the electricity, this was all caused by Storm Ellen, and was completely out of the owners control, they did try to keep you updated as much they could.
We are happy to hear that you found the furniture comfy and the surrounding area beautiful.
Property Owner
