“The mobile home was nice but was dirty on arrival.”
Cobwebs in the kitchen with flies on it. In the main bedroom there still is a dead fly sitting on the blind of the left hand ceiling window. There were also dead flies on the floor near the tv. The place needs to be cleaned properly after someone leaves. My wife and I cleaned the cobwebs and hoovered the place properly before leaving as it’s not comforting for anyone to come see this. Plus the place needs a washing machine, after staying a week I had to wash all he kids clothing by hand and couldn’t leave outside as the dirt and dust from car driving by made the clothes dirty again, clothes washed by hand takes forever to dry when inside the mobile home. The dishwasher is of no value if cleaning tablets aren’t provided. No mop/bucket was provided so when any of the children dropped anything I had to use wipes to clean the floor. The children’s bedroom was far to tiny with two tiny single beds. The lights in the hallway wasn’t working so had to use lamp from main room for children. The light switch in the main bedroom has been connected incorrectly, the light switches on when pressing up. The fire alarm didn’t work when tested, so major concern. There’s also a whole near the top of the ceiling above sofa which I had to put tissue in as flies kept coming in.
Thank you for your very positive comments in our visitor’s book, we aim to make our guests as comfortable as possible. Our lodge is cleaned to the highest standard, sorry about the cobweb but we are in a rural setting, as soon as we clear them, they can reappear. Thank you for cleaning the lodge before you left, and we did clean it again properly before the next guests arrived later that day. The website clearly states all facilities available at the Lodge, a washing machine is not listed as there are many local Laundrettes. We do supply an airer for guests to use. We are a self-catering lodge so do not supply shopping or cleaning products, but we leave a couple of complimentary dishwasher tablets as we ask guests to put the dishwasher on when they leave. We leave 2 mop buckets in the gas enclosure behind the lodge if needed. The lodge, as advertised, has 2 bedrooms. 1 master with a King size bed and a CHILDRENS room with 2 child single beds 2’ x 5’. The master bedroom has 2 x 2-way switch’s so 1 will always be upside down. The smoke/fire alarm works perfectly well as does the carbon monoxide meter. Any flies will come through the patio doors when they’re open, not through the small hole in the wall. (Now sealed), Being a very rural location, there is an abundance of wildlife and birds (spiders and flies included) compared to a city/town setting. Property Owner