“House needs attention before anyone else stays.”
Boiler is old and faulty, new boiler needed desperately , wiring. Shower area is dirty, back door has mold and dirt around it. I don’t think this property is in a state for anyone to stay in. I have forwarded photos to you and raised my concerns. Not acceptable for a company to allow this.
Boiler is old and faulty, new boiler needed desperately , wiring. Shower area is dirty, back door has mold and dirt around it. I don’t think this property is in a state for anyone to stay in. I have forwarded photos to you and raised my concerns. Not acceptable for a company to allow this.
- Christine, November 2023
We were disappointed that the boiler was faulty, as soon as you rung Tuesday morning 10am we managed to get someone to fix it by 2:30pm.
We actually cancelled the following booking and new boiler will be installed on Monday to make sure this doesn’t happen again.
We are so sorry to hear that you weren’t happy with property, wish you’d said something when we spoke so we could action it. We take this seriously & will review cleaning company.
Thank you for ur comment’s it helps us to improve. Property Owner