Bay Tree Cottage | Heacham | East Anglia | Self Catering Holiday Cottage

4.3★

4 Guests
2 Bedrooms
2 Bathrooms
Pets Yes
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Features

Open fire
Garden / Patio
Cot available
Pub/shop < 1 mile
Washing machine
Dishwasher
Sky TV
Broadband / WiFi

Reviews & Ratings

Accuracy of the listing

Cleanliness

Comfort

Facilities and Maintenance

* Based on a combined average customer score

31 Customer Review(s)

Christine
November 2023

“House needs attention before anyone else stays.”

Boiler is old and faulty, new boiler needed desperately , wiring. Shower area is dirty, back door has mold and dirt around it. I don’t think this property is in a state for anyone to stay in. I have forwarded photos to you and raised my concerns. Not acceptable for a company to allow this.

Boiler is old and faulty, new boiler needed desperately , wiring. Shower area is dirty, back door has mold and dirt around it. I don’t think this property is in a state for anyone to stay in. I have forwarded photos to you and raised my concerns. Not acceptable for a company to allow this.

- Christine, November 2023

We were disappointed that the boiler was faulty, as soon as you rung Tuesday morning 10am we managed to get someone to fix it by 2:30pm. We actually cancelled the following booking and new boiler will be installed on Monday to make sure this doesn’t happen again. We are so sorry to hear that you weren’t happy with property, wish you’d said something when we spoke so we could action it. We take this seriously & will review cleaning company. Thank you for ur comment’s it helps us to improve. Property Owner
Lena November 2023

“The black folder needs updating lots of incorrect information in it!”

The shower was very temperamental but otherwise all good.( a welcome pack would've been nice, we've always had one before in cottages)

- Lena, November 2023
Roger October 2023

“The property could have been a little bit cleaner.”

Windows needed cleaning & the blinds were very dusty. There was dust & hair under the sofa , the downstairs wc needed a wipe over. The grass needed cutting. The tins & bottles in the food cupboard needed sorting through as a lot were out of date. Having said that the bed linen & towels were lovely & clean & soft & the cottage was very well equipped.

- Roger, October 2023

Hi Roger, Thank you for the feedback, it really does help to make sure we can do things better, all have been addressed. You are welcome back anytime. Have a great winter. Jason and Rosa Property Owner
Jo September 2023

“Cottage was lovely but the garden neglected and grass needed cutting.”

This was reflected by the reviews in the Visitors book but not acted on!

- Jo, September 2023

Hi Jo, thank you so much for your feedback, Im so sorry it was neglected, we’d been fully booked and usually on changeover days, gardening would be done, grass cut etc to avoid disturbing our guests however the gardening was left as they had rain on change over days for several weeks which just accelerated the growth without us realising it. We got in touch with team who’ve been out to tidy it up, plan is to come up with a better solution and we’ll be looking at some further landscaping. Property Owner
Eleanor August 2023

“Perfect! Everything we needed, really comfortable beds, and close to everything.”

The big bath was amazing!

- Eleanor, August 2023
Charlotte July 2023

“Lovely cottage.”

Will be booking again for next year. The only thing to note was that the shower sliding door needed attention. I left a note on the table. The cottage was really comfortable and everything we needed was there. Great location too. Thank you!

- Charlotte, July 2023

Hi Charlotte, thank you for you lovely feedback, we have now fixed the shower door and thank you for letting us know. Have a great day. Kind Regards Jason Property Owner
Gary July 2023

“The cottage was really nice and well maintained.”

The fascilities were all there. Heacham, is a nice place. The garden needs a little attention. I.e grass needed cutting and the plants needed some care. There was an old hose lying in the small yard also which started to give the garden an unkept feel. The garden would have been a nice space to relax of an evening otherwise. Having said that , we thought the cottage and front garden were well maintained and it was everything you want from a cottage. Very quaint.

- Gary, July 2023

Hi Gary, thank you for your positive feedback, we do like the garden to be a bit wild and the Gardner is booked in for end of July, I hope it wasn’t too bad for you, but this kind of information really helps. All the best and hope to see you again. kind Regards Jason Property Owner
Lynda June 2023

“Hi .The cottage was lovely except for a few exceptions.”

We.ve stayed in a few of your cottages but Baytree wasn't what we expected.I have sent 2 emails but had no reply. I'm.not sure if the cottage next door is your holiday let ? From the moment we've arrived on the 24th June 2 dogs barking constantly for a week day and night.I was under the impression it was only well behaved dogs allowed.?Our dog was so good but we all had no peace to sit in with garden.We had a cple of rainy days I done a washing but the tumble dryer door wouldn't open.And the garden was in need of a good Gardner.Im only writing this feedback to let you know.We are looking to possibly book with yourselves in September again but will look at any properties a bit more carefully. .

- Lynda, June 2023

Hi Linda, sorry to hear about next door and their dog, we do not own that property and can you please confirm what email address you have as we did not receive any emails. With the garden we like it a bit wild and the gardener is booked in for end of July., if you are thinking of coming again, I will make sure the garden is done for you. Once again sorry about the tumbler dryer, we have had it check and all seems fine and working. Thank you for your feedback as it really helps me with Baytree. I hope to see you again. All the best Jason Property Owner
John March 2023

“Very nice cosy cottage, which is fully equipped, nice and clean with a nice garden to sit and relax, great location for exploring the local area and the beaches are second to none !”

- John, March 2023

Thank you very much for your feedback, so pleased you had lovely time! Hope you have a lovely Easter Weekend. Property Owner
Sheila March 2023

“We are both old we had to phone owners to help sort TV out he was so helpful came next day ,we had a lovely time”

- Sheila, March 2023

Thank you so much for staying with us and so happy you had a great stay. We are so happy that you ring us to let us know the telly had to be reset and it was a pleasure to come over to get that sorted for you. Happy Easter Property Owner
Andrew January 2023

“Wonderful cottage, very comfy for the two of us (and the Tibetan Terrier!”

). Perfect location if you love walking - we parked the car outside and didn't move it until we went home a week later. North and South beaches about a 20 minute walk away, and then lovely beach walks to Hunstanton to the north and Snettisham to the south. Bushel and Strike pub is very close with super friendly staff. Cottage was cosy and warm, with a nice enclosed rear garden for the dog. Owners of the Cottage were very friendly and helpful. We'll be back!

- Andrew, January 2023
Catherine November 2022

“Bay Tree Cottage is well situated and incredibly cosy .”

The cottage is furnished and finished to a good standard .

- Catherine, November 2022
Peter October 2022

“The only think was the garden light did not seem to work and having a dog it is essential for the dog!”

Otherwise we loved it

- Peter, October 2022
Carey October 2022

“Very comfortable and well furbished mid-terrace cottage.”

Lovely area.

- Carey, October 2022
Bev October 2022

“Great central location to explore area.”

Ideal property for dogs, with enclosed garden. Pretty much had everything needed

- Bev, October 2022
David October 2022

“We knew what to expect on our second visit, so not disappointed.”

Well situated for dog walking, near to Heacham beaches. A very warm house, particularly with the logburner in use

- David, October 2022
Ann September 2022

“Second visit we really enjoyed our stay It is so well equipped Our dog Maggie loves the garden Thanks”

- Ann, September 2022
Derek June 2022

“My comments in the visitor book 'Very well-equipped; warm and my dog liked the wild garden' speaks volumes for this property.”

So what about the rest? First impressions were good but on closer inspection the cottage had clearly not been cleaned properly; for example dead wasps on the sink-top, cobwebs and dust on the units and cigarette butts in the ashtray on the outside table. The microwave was rusty and the cooker a little grubby. On the positive side it was the best equipped holiday property I have visited and the heating system was superb. The bedding towels etc. were spotlessly clean. Judging by the quality fittings and utilities, the owner had spent a considerable amount of money on this property but now it looks 'tired'. The paintwork needs refreshing and the carpets replacing, especially the stair carpet. I also recommend that the owner looks at the cleaning contract. This cottage has many advantages but needs some attention. Disappointing.

- Derek, June 2022

Hi Derek, Thank you very much for your feedback, really pleased that you had a good stay. It has been an ongoing project since we bought the place last year so it’s good to hear you enjoyed your stay. Thank you for taking the time to point out some improvements and this has been noted and shared with the cleaning team who will be making sure this is avoided in future. Regarding the painting, we actually started that this year and managed to have the painters update and complete the main areas. Our plan is to get them to complete the last bits this year so I’m sorry about that but thankfully we will be getting that done this year. The carpet on the staircase is part of that plan too as we certainly agree it needs to be replaced. We will get that microwave replaced this coming week too. Hope to welcome you back again. Kind Regards, Jason and Rosa Property Owner
Richard May 2022

“The property had all the basics needed for a home from home experience.”

We enjoyed our week there.

- Richard, May 2022

Hello Richard, So pleased you had a good stay at Baytree Cottage Heacham, really hope to see you back again. Thank you very much for your review. Rosa Property Owner
Colin April 2022

“Home from home very comfortable great shower does what it says on the tin”

- Colin, April 2022

Hello Colin, Thank you so much for your review, delighted that you had a good stay! I must agree with you that we love that shower too and that feeling of home away from home is exactly the feeling we wanted our guests to have. Hope you had a lovely time in the area. Best wishes, Rosa and Jason Property Owner
Sue April 2022

“The cottage is in a lovely location and was warm and cosy.”

We would highly recommend the property to able bodied customers, however, we found the stairs very steep and difficult to climb and descend. The second bedroom was not very big and I would say that it is truly a single rather than a twin bedded room. If we'd have known then we probably would have chosen a different property. Therefore, we would recommend that additional information to this regard should be included in the description in future. This is not a criticism but more of a suggestion for potential clients who have mobility issues.

- Sue, April 2022

Hello Sue, Thank you so much for your review, I am sorry that you struggled with the stairs. I’m very sure that the agency will make sure that some of that is amended on the description to ensure easier mobility. The second room is far smaller than the main room which is why we have tried to have solid larger single beds and an open clothing frame to make sure that you have space to move. We did actually consider bunk beds and moving it another way but gathered that most people would prefer the beds as they are. We have taken this feedback on board and I know that Sykes have been on site too when they initially took the property on so they will be able to support with any questions regarding the cottage for future guests. Best wishes, Rosa and Jason Property Owner
John March 2022

“Lovely comfortable cottage, fully equipped in a nice, quiet location but close to amenities.”

The garden is very pleasant, private and secure if you have a dog.

- John, March 2022

Thank you so much John, so pleased you had a lovely stay with us! We enjoy it so much as a family and it’s a pleasure to be able to share it with others that have a great experience too. Best wishes, Rosa and Jason Property Owner
Duncan March 2022

“We absolutely loved the Cottage and it’s location.”

The only reason I could not give 5 stars was due to an issue completely out of the owners control but nevertheless did impact on our enjoyment. An alarm was sounding continually next door and the owner was away. We had to sleep in a cabin which was very comfortable at the bottom of the garden on the first night due to it disturbing us. We put up with it thereafter. We raised it with the owner of Bay Tree Cottage who was very helpful and sympathetic but unfortunately did not have the neighbours contact details. However they did resolve to obtain these as soon as possible. We would definitely return as the Cottage is a credit to the owners although I may just check that the alarm next door has been fixed before travelling

- Duncan, March 2022
Susan March 2022

“Thoroughly enjoyed our stay in Baytree Cottage, a warm, cosy and well equipped, comfortably furnished retreat.”

- Susan, March 2022

Hello Susan, Thank you so much for your wonderful feedback. We are so happy you enjoyed your stay with us. Best wishes, Rosa and Jason Property Owner
Nicola February 2022

“We loved our stay at Bay Tree Cottage.”

It had everything we needed and is in a great location for exploring the local area. It's great that you can walk to the beach and local amenities from the doorstep. The owner was very accommodating with our last minute request and was quick to respond to any questions we had.

- Nicola, February 2022

Hi Nicola, Thank you so much for your lovely review, we are so happy that you had a wonderful stay. It was our pleasure to be able to accommodate you. Your right, this area is a real gem for exploring some of the popular and busier places especially if you like to escape the crowds in high season with easy access everywhere. Best wishes, Rosa and Jason Property Owner
Valerie January 2022

“Has soon as we walked in,we felt at home,it looked so cosey .”

And clean , everything you needed was there.The garden was all closed in so no problem leaving our dog out to have a good look around.The summer months if not wanting to go out and about,could just relax in the garden,along with a bottle of wine.We have stayed in many cottages but I can honestly say this is one of the nicest ones.Cant wait to go again,thank you to the owners.

- Valerie, January 2022

Hello Val, What a gorgeous review, thank you so much for your feedback. So happy you had a lovely stay. The area is so full of surprises and we have tried to make sure that the cottage felt cosy and welcoming with everything our guests would need. You’ll be pleased to know we have made some improvements and one of those includes a dishwasher amongst other things Property Owner
Vanessa November 2021

“Really lovely cosy cottage.”

We had a lovely long weekend with lots of long dog walks. Would definitely return, thank you very much.

- Vanessa, November 2021

Hi Vanessa, Thank you for the wonderful review and i hope you have a great 2022 and would welcome you back anytime. Kind Regards Jason& Rosa Property Owner
David November 2021

“The property suffered through having to go down two steps into kitchen and bathroom, not for the infirm!”

! Starter pack for woodburner was missing, also hairdryer. Cottage warm and clean. Wooden floors easy to clean after the woofers' walks.

- David, November 2021

Hello David, thank you so much for your review, we really appreciate it. We have taken your feedback on board and have made some improvements since your last visit which include the hairdryer, dishwasher and starter pack for Woodburner. Hope you’ve had a good start to 2022 Property Owner
Colin November 2021

“Very cosy great bathroom cannot fault it”

- Colin, November 2021

Hi Colin, Thank you for the positive review and see you in 2022. Kind Regards Jason & Rosa Property Owner
Joanne October 2021

“A wonderful cottage within easy reach of many amenities, friendly local pub, shopping, vets (if needed) and we had a great stay.”

Kitchen was very well equipped and the downstairs cloakroom was very handy too. Lovely garden and completely enclosed for our two nosey dogs. Cottage was easy to navigate, clean and the street parking was easy. Much easier to park outside your home than London suburbia! We loved the place and would recommend highly. We will most definitely be returning ourselves too.

- Joanne, October 2021

Thank you for your feedback and we are pleased to read you enjoyed your stay. We hope to receive you again in the future, the owners! Property Owner
Liz October 2021

“The cottage wasn’t as clean as some I’ve booked through Sykes.”

It looked ok on the surface but the kitchen drawers looked like they hadn’t been given a good clean for some time, the floors under the furniture were dusty and I found some fingernail clippings under the dressing table in the main bedroom! We had some issues with the shower for the first couple of days, it wasn’t hot enough, until we found the button that you need to press to be able to turn the temperature up further. Suggest you mention this in the information sheet in the cottage. We also had some issues with getting the main oven to light and some of the hobs. The contact number in the information sheet is out of date, we phoned it for some help and the lady who answered said she had been trying to get her number removed for some time.

- Liz, October 2021

Thank you for your constructive feedback. We have had our cleaning company investigate the cleanliness issues you raised and it seems there are some scratches on the floor which could appear at a glance like nails. The following notes you have made about equipment in the property have been taken into account, we will produce a new welcome book answering these questions and populate it with helpful information, kind regards, Rosa and Jason Property Owner

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Summary

Two bedrooms: 1 x double, 1 x twin
Bathroom with bath, handheld shower, walk-in shower, basin, heated towel rail and WC
Cloakroom with basin and WC
Kitchen
Dining room
Sitting room with woodburning stove
Gas central heating with woodburning stove and electric heater in external chalet
Gas oven and hob, microwave, fridge/freezer, washer/dryer
Smart TV, WiFi, selection of books and games
Fuel, power and starter pack for woodburning stove inc. in rent
Bed linen and towels inc. in rent
Roadside parking
Rear garden with patio, furniture and chalet which sleeps two and has a shower room
Two well-behaved pets welcome
Sorry, no smoking
Shop 0.5 miles, pub 0.1 miles, beach 1.4 miles
Shop and pub 12 mins walk
Note: Check-in from 4pm, check-out by 10am
Note: Summer house is only available May to September inclusive for daytime use

The property

Bay Tree Cottage is a superb cottage, located within the village of Heacham in East Anglia. Hosting two bedrooms, one double and one twin as well as a family bathroom and a separate garden chalet with twin beds, this property can sleep up to six people. There is also a kitchen, dining room and a sitting room with woodburning stove. Outside there is roadside parking and a lawned garden with a patio area and furniture, leading down to the charming chalet. Situated within a cosy village, and just a short drive from Hunstanton, Bay Tree Cottage is a lovely property in a delicate part of England.

Note: This property has a Good Housekeeping bond of £250.

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About the location

HEACHAM

Hunstanton 2.5 miles; King's Lynn 15 miles.

Heacham is a large village located on the West Norfolk coastline, on The Wash, boasting a lovely family friendly sandy beach, ideal for jet skis, kitesurfing and windsurfing. The village has many cottages built from Carstone, which is a feature of this part of Norfolk, and also offers a good range of shops, restaurants and country pubs. Within walking distance is Caley Hall, home to Norfolk Lavender with its sweet smelling lavender fields, and Heacham Hall, owned by John Rolfe, who brought his young bride Pocahontas to England to live at the hall (in the local church of St Mary you will find a memorial to her). This part of Norfolk is renowned for its abundance of birdlife throughout the year, with several local RSPB sites, while within easy driving distance is Pensthorpe Nature Reserve and Gardens, as seen on BBC's Springwatch. Nearby Hunstanton offers traditional seaside entertainment including a sealife centre, while The Queen's Sandringham Estate is just a 15 minute drive.

This property offers the following short breaks:

Winter
Off-season
Last minute
Christmas

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Features

Reviews & Ratings

“House needs attention before anyone else stays.”

“The black folder needs updating lots of incorrect information in it!”

“The property could have been a little bit cleaner.”

“Cottage was lovely but the garden neglected and grass needed cutting.”

“Perfect! Everything we needed, really comfortable beds, and close to everything.”

“Lovely cottage.”

“The cottage was really nice and well maintained.”

“Hi .The cottage was lovely except for a few exceptions.”

“Very nice cosy cottage, which is fully equipped, nice and clean with a nice garden to sit and relax, great location for exploring the local area and the beaches are second to none !”

“We are both old we had to phone owners to help sort TV out he was so helpful came next day ,we had a lovely time”

“Wonderful cottage, very comfy for the two of us (and the Tibetan Terrier!”

“Bay Tree Cottage is well situated and incredibly cosy .”

“The only think was the garden light did not seem to work and having a dog it is essential for the dog!”

“Very comfortable and well furbished mid-terrace cottage.”

“Great central location to explore area.”

“We knew what to expect on our second visit, so not disappointed.”

“Second visit we really enjoyed our stay It is so well equipped Our dog Maggie loves the garden Thanks”

“My comments in the visitor book 'Very well-equipped; warm and my dog liked the wild garden' speaks volumes for this property.”

“The property had all the basics needed for a home from home experience.”

“Home from home very comfortable great shower does what it says on the tin”

“The cottage is in a lovely location and was warm and cosy.”

“Lovely comfortable cottage, fully equipped in a nice, quiet location but close to amenities.”

“We absolutely loved the Cottage and it’s location.”

“Thoroughly enjoyed our stay in Baytree Cottage, a warm, cosy and well equipped, comfortably furnished retreat.”

“We loved our stay at Bay Tree Cottage.”

“Has soon as we walked in,we felt at home,it looked so cosey .”

“Really lovely cosy cottage.”

“The property suffered through having to go down two steps into kitchen and bathroom, not for the infirm!”

“Very cosy great bathroom cannot fault it”

“A wonderful cottage within easy reach of many amenities, friendly local pub, shopping, vets (if needed) and we had a great stay.”

“The cottage wasn’t as clean as some I’ve booked through Sykes.”

Summary

The property

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About the location

HEACHAM