Bay Tree Cottage

Customer rating

3.4★

4 Guests
2 Bedrooms
1 Bathroom
Pets Yes
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Features

Open fire
Garden / Patio
Cot available
Pub/shop < 1 mile
Washing machine
Dishwasher
Sky TV
Broadband / WiFi

Reviews & Ratings

Accuracy of the listing

Cleanliness

Comfort

Facilities and maintenance

* Based on a combined average customer score

5 Customer Review(s)

Wendy
June 2026

“A comfortable cottage that should have everything that you need.”

On arrival we couldn’t get on the internet. We texted the owner who immediately called back and explained that the WiFi had recently been updated and told us the new details. It is really handy for going up and down the coast and the local shops are handy. Heacham’s fish bar is very good.

On arrival we couldn’t get on the internet. We texted the owner who immediately called back and explained that the WiFi had recently been updated and told us the new details. It is really handy for going up and down the coast and the local shops are handy. Heacham’s fish bar is very good.

- Wendy, June 2026

Thank you so much for your lovely feedback. I’m really pleased to hear you found the cottage comfortable and well‑equipped for your stay. It’s great to know you enjoyed exploring the coast and that the local shops and takeaways were handy — Heacham’s fish bar is always a good choice. I really appreciate you taking the time to share your experience, and I’m delighted you had a good stay. You’d be very welcome back anytime. Property Owner
Janet June 2026

“Although we enjoyed our stay very much we did find that some of the things were lacking ie graters, bread knife which was a little annoying.”

However the main issue was general cleanliness particularly in the kitchen regarding pans and some of the mugs. It would benefit from a proper clean (which should include the window frames and generally the shower).

- Janet, June 2026

Thank you very much for taking the time to leave your feedback. I’m really pleased to hear you enjoyed your stay, and I’m sorry that some aspects of the kitchen and general cleanliness didn’t meet your expectations. Just to reassure you, all of the mugs were cleaned on the 1st of June — I did this personally as I wanted to check the kitchen myself. We also have two frying pans available: one that’s more heavily used, and a cast‑iron pan for guests who prefer that style of cooking. Even so, I’ll be reviewing all of the kitchen equipment to make sure everything feels consistently fresh and guest‑ready. Thank you as well for highlighting the items you felt were missing, such as the graters and bread knife. I’ll make sure these are added so future guests have everything they need. I appreciate your comments about the window frames and the shower too. I’ll ensure these areas receive a more thorough clean going forward. Your feedback is genuinely helpful, and I’m grateful you took the time to share it. It will certainly support me in continuing to improve the experience for future guests. Property Owner
Christopher May 2026

“Lovely Location for the cottage and we had great weather which made it a great holiday.”

I agree with the previous reviews with regards to cleanliness of the cottage which appears to be a theme. It needs a good clean and a deep clean in my opinion. We had an issue on arrival and to be fair to the owner he was very responsive but unfortunately doesn’t live close by. It was shame the garden was so unkept as would have been nice to sit outside more with the weather. Overall we had a good week and so much to do around there.

- Christopher, May 2026

Thank you for taking the time to share your feedback. I’m really pleased to hear you enjoyed the location and were able to make the most of the lovely weather during your stay. I’m sorry that some aspects of the cottage didn’t fully meet your expectations. Cleanliness is something I take seriously, and I’ll be reviewing the regular cleaning routine to make sure standards remain consistently high. I gave you a call shortly after your arrival to check everything was okay, and I appreciated you letting me know at the time that all was well. The only thing mentioned then was that the outdoor table needed a wipe, so I wasn’t aware of any wider concerns about the garden. The garden is usually maintained every two weeks and was cut and weeded on the Saturday, but I’m grateful you’ve raised this now so I can make sure it’s kept in better condition for future guests. I’m glad you still had a good week overall and found plenty to enjoy in the area. Thank you again for your comments — they genuinely help me continue improving the experience for everyone who stays. Property Owner
Dorothy May 2026

“The cottage was well equipped, however not as clean as I would have liked possibly due to needing to be updated The shower filled up with water as the plug was so blocked therefore standing in lots of water.”

Also it would be good to let people know that there are steps to the kitchen and bathroom as this was a bit of a problem for my 80 year old aunt. Overall we had a nice stay but probably wouldn’t stay again.

- Dorothy, May 2026

Thank you for taking the time to leave your feedback. I’m pleased to hear you found the cottage well equipped, but I’m genuinely sorry that the cleanliness and maintenance fell short of what you expected. The blocked shower drain is clearly not acceptable, and I apologise for the inconvenience this caused during your stay. The cleaner has now been instructed to fully clear and check the drainage to ensure this doesn’t happen again. I’m also sorry that the overall cleanliness wasn’t up to standard. I have raised this directly with the housekeeping team and will be reviewing our cleaning procedures to make sure the cottage is presented properly for every guest. Thank you as well for mentioning the steps to the kitchen and bathroom. I appreciate how this would have been difficult for your aunt, and I will make sure this is highlighted more clearly in the property description so guests can make an informed choice. I’m glad you were still able to enjoy aspects of your stay, but I’m sorry to hear you wouldn’t return. Your comments are genuinely helpful, and I will be using them to improve the experience for future guests. Property Owner
Claire March 2026

“Lovely accommodation.”

A really great cottage with a brilliant location. The only negative for me was the cleanliness of the kitchen. Toaster was full of crumbs, kettle full of limescale- actually put me off making a coffee, the mugs in the cupboard were heavily stained and not appealing to drink from. Other than that it was perfect. Garden was lovely and although we didn’t use it as it was too cold out, in the summer this would be great.

- Claire, March 2026

Morning Claire, sorry for the late reply, thank you for the feedback and pointing out those issues, we have replaced the mug and the kettle is limescale free. We would welcome you back anytime. Have a great 2026. Kind Regards Jason and Rosa Property Owner

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Summary

Two bedrooms: 1 x double, 1 x twin
Bathroom with bath, handheld shower, walk-in shower, basin, heated towel rail and WC
Cloakroom with basin and WC
Kitchen
Dining room
Sitting room with woodburning stove
Gas central heating with woodburning stove and electric heater in external chalet
Gas oven and hob, microwave, fridge/freezer, washer/dryer
Smart TV, WiFi, selection of books and games
Fuel, power and starter pack for woodburning stove inc. in rent
Bed linen and towels inc. in rent
Roadside parking
Rear garden with patio, furniture and chalet which sleeps two and has a shower room
Two well-behaved pets welcome
Sorry, no smoking
Shop 0.5 miles, pub 0.1 miles, beach 1.4 miles
Shop and pub 12 mins walk
Note: Check-in from 4pm, check-out by 10am
Note: Summer house is only available May to September inclusive for daytime use
Please note: this property does not accept Sunday check ins

The property

Bay Tree Cottage is a superb cottage, located within the village of Heacham in East Anglia.

Hosting two bedrooms, one double and one twin as well as a family bathroom and a separate garden chalet with twin beds, this property can sleep up to six people.

There is also a kitchen, dining room and a sitting room with woodburning stove.

Outside there is roadside parking and a lawned garden with a patio area and furniture, leading down to the charming chalet.

Situated within a cosy village, and just a short drive from Hunstanton, Bay Tree Cottage is a lovely property in a delicate part of England.

Note: This property has a Good Housekeeping bond of £250.

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About the location

HEACHAM

Hunstanton 2.5 miles; King's Lynn 15 miles.

Heacham is a large village located on the West Norfolk coastline, on The Wash, boasting a lovely family friendly sandy beach, ideal for jet skis, kitesurfing and windsurfing. The village has many cottages built from Carstone, which is a feature of this part of Norfolk, and also offers a good range of shops, restaurants and country pubs. Within walking distance is Caley Hall, home to Norfolk Lavender with its sweet smelling lavender fields, and Heacham Hall, owned by John Rolfe, who brought his young bride Pocahontas to England to live at the hall (in the local church of St Mary you will find a memorial to her). This part of Norfolk is renowned for its abundance of birdlife throughout the year, with several local RSPB sites, while within easy driving distance is Pensthorpe Nature Reserve and Gardens, as seen on BBC's Springwatch. Nearby Hunstanton offers traditional seaside entertainment including a sealife centre, while The Queen's Sandringham Estate is just a 15 minute drive.

This property offers the following short breaks:

Winter
Off-season
Last minute
Christmas

Heacham, Norfolk (Ref. 1198363)

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Features

Reviews & Ratings

“A comfortable cottage that should have everything that you need.”

“Although we enjoyed our stay very much we did find that some of the things were lacking ie graters, bread knife which was a little annoying.”

“Lovely Location for the cottage and we had great weather which made it a great holiday.”

“The cottage was well equipped, however not as clean as I would have liked possibly due to needing to be updated The shower filled up with water as the plug was so blocked therefore standing in lots of water.”

“Lovely accommodation.”

Summary

The property

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About the location

HEACHAM