“This cottage is in severe need of update.”
last up date seems to be early 1980's
The inside was very clean but very dark and dismal , outside, the garden was well maintained.
1 Advertised 4 slice toaster = Very small 2 slice one that did not take a normal slice of bread
2 Advertised open log fire = we were supplied 2 small pieces of kindling and a couple of firelighters, no logs
3 Fridge and a tiny freezer compartment is totaly inadequate for 8 people
4 Not enought glasses only 3 large tumblers
5 Could not find a frying pan
6 Lighting in lounge abismal
7 1 x 3 seater and a 2 seater sofa for eight people ?
8 Upstairs Shower in need of repair.
9. Beds were clean and comfortable
I know these are small points but all add up to a bad experience.
But the worst part was the owners visit who turned up on Monday evening, asked me how the cottage was, then immediately spoke on phone, wandering in circles in the car park for 10 mins, whilst I stood at the door totaly ignoring me, then announced he was so busy and had to go,that is no way to treat an customer! I have never felt so humiliated in my life.
As a retired procurement officer for a multi-national company, had any of my suppliers did that, they would be looking for a new customer!
He then left without my feed back, leaving a buiness card .
I will never recomend any of his properties!
Please publish this & share this with Owner
I look forward to his feedback
Kind regards
Mr Robert Douglas
Thank you for your feedback which we do appreciate and which we have found very useful .
We have heard all of what you say and are currently undertaking some much needed upgrading of the property. (New bathroom flooring, sofas, kitchen table, kitchen equipment, curtains, linen etc etc)
Property Owner