“This property is in need of complete revamp, it's general state is that of complete neglect.”
I read many of the reviews by other guests and we must have stayed in a different place, or our expectations and standards are much higher than that given by this property. The sofas are tired and need replacing, why have winceyette sheets on the bed in summertime?, bathroom plug broken, don't push it down too hard or it will get stuck. Mold in the main bedroom wardrobe, no extractor in the kitchen, no grill pan, tired non stick frypans.
Worst of all was the back garden which we could not use, the grass had not been cut for weeks and the overflowing compost bin attracted RATS, yes RATS were seen in the back garden so we band our dog and ourselves from going outside just as well as we would have needed a machete to get the the green mold covered table and chairs. Sykes should delist this property until improvements are made.
Your comments absolutely do not reflect our cottage and so I am naturally disappointed. A grass cut was offered after you contacted our wonderful property manager. No mention was made of other issues that could have improved your stay. We have had the garden and compost area thoroughly checked and can find no sign of rodents. The wardrobe has been checked and has been found to be free of any issue, the bathroom plug will also be checked. We appreciate that sofas can be personal preference and subjective. We will replace any frying pan etc that is required. We would have assisted immediately with any help you required if we had been made aware at the time and we are sorry we were not given the opportunity to do so.
Property Owner
