Surf

This was our third time staying at Surf.

We love it for its convenience to the beach and being in a quieter area with all amenities close by when we want them. The kitchen is very well equipped with all we needed for snacks and meals. It was great that air freshener was supplied in the loo; washing up liquid, soap and surface spray very much appreciated. The only reason for our choice in comfort is the double bed which we found rather lumpy and soft. I appreciate not everyone likes a firm mattress but we did not find it very comfortable. However it would not put us off staying again!

There was a very strong smell of damp/ mustiness when entering the property.

The smell seems to have impregnated the wooden sideboard so it may be worth trying scented drawer liners or replacing the unit? I realise it is very early in the season and having all of the doors and windows open did help. The property was spotlessly cleaned, your cleaner does a fantastic job

We had a pleasant stay in this conveniently positioned flat.

Flat was very well equipped and comfortable.

Its location was ideal for the beach and walking the dog. All in all we were satisfied with our stay

The apartment was in an ideal location, with all the equipment you could need in a kitchen, bathroom & kitchen were clean however the skirting boards throughout could have done with a wipe over.

Would not deter us from recommending this apartment & would consider it again if we wanted to return to the area

Surf was great for what we needed, plenty of space for parent and teenager, comfortable and clean of arrival.

Good location, quiet and not much traffic passing and only a short walk to town or a few yards to the beach. The only issue we had was mobile data service which we really struggled to connect to. Walking a couple of hundred yards was generally enough to sort it though. Would happily recommend Surf to others.

Overall most important areas like bathroom kitchen and bed were excellent clean and tidy.

only dirty area was skirting board and windows but that's probably of the building proximity to to beach. T V control is a bit worn and sound on dvd player didn't work. Some garden chairs would have been useful so we could have sat outside to make the most of the good weather.overall we enjoyed our stay and would recommend it.

It a nice comfortable place, close to the beach, if it had WiFi I would have given it 5stars

I thoight the flat was clean and tidy nice of owner to put the front room heater on at night decoration a bit tired shower was great suited our needs for me and my dad would happily stay again good value for the price

Stopped here last week .

The location is very good close to Hunstanton and quiet . The double bed mattress was very uncomfortable and when we arrived there was a musty smell in the apartment which turned out to be a large patch of black mould in the corner of the bedroom. Unfortunately I have a high sensitivity to black mold spores and had to use a high strength antihistamine spray all holiday to offset the symptoms. The mould is probably caused by the blocking of air vents with furniture.

Excellent stay, nice and quiet just what we were looking

Lovely location, Flat was quite roomy,shower/toilet was very nice, kitchen was fine even though it was odds and sods of cooking items and utensils.

Plates, side plates, dishes matched, brilliant microwave. Button on the kettle that opens the lid was broken. Double Bedroom a bit cramped, the mattress was awful , spring dug in you which ever way you layer, curtains fitted where they touched and very faded, could get curtains out of charity shop, furniture was nice, air freshener on top of wardrobe was possibly 12 months old dried up to the size of a fifty pence. Single room was quite decent 2 single beds. Sheets towels etc was there, I used my own that I took with me and my used his own towels. Furniture in living room was too big if had been a tv unit would be better instead of large sideboard, also the table was a pain to keep putting the leaf up when you wanted to use it. Needs to be decorated to make it bright and cheerful, there was a foisty smell which was awful. A few cobwebs and windows needed cleaning. Flat ,as I said lovely position

This holiday was booked for memories.

My husband went over the rainbow 2 years ago & being lucky enough to have a motorhome we would holiday in areas near Hunstanton. Most days we would go for afternoon tea at the Bowling green cafe, where I did visit. When I arrived I couldn't get the key box open so I asked a young couple if they could help me, they got me in after numerous phone calls, they were amazing even emptied my car. I had a good sleep as I had driven from Leeds & was over tired. On Sunday I needed a shower but it wouldn't turn on, so I thought for now I will just have a wash.... NO HOT WATER. Thankfully I did eventually find the switch for the shower high up on the wall outside of the bathroom, but still no running hot water & no instructions, & the toilet seat didn't fit properly it slipped from side to side. The bedroom was ok although the bed was quite hard, the kitchen was ok, but no hot water in there either & no cutlery & I noticed that the microwave wasn't fit straight. The room was the one most depressing room I've ever had to use. All the furniture was brown & old fashioned. There's a sideboard that reeks of fustiness & heyoi i found the cutlery in the stinking drawer. I had to take out what I would use boil some water & let them soak to get rid of the smell. The old fashioned lamp next to the tv was annoying as the bulb was protruding above the shade. Niggling complaints, the bottom of the bowl was disgusting & hadn't been cleaned & the waste bin hadn't been cleaned before the liner was put in, a tv in the bedroom would be nice you don't have to watch it if you don't want to ..... I left on the Wednesday as I was so disappointed & the room was so depressing, unfortunately my friend had to cancel coming with me. It's time for the owners of the flat to upgrade & modernise that room. The flat 2 doors up is beautiful & modern done out in cream. Maybe the owner of Surf should have a look at it. It wasn't a cheap holiday.. I feel well & truly let down as this holiday was supposed to be very special&was anything but Yes you can publish it, i don't believe the comments unless the people who commented were old & didn't mind old grotty furniture. Margaret Powell

We had a lovely time the apartment had everything apart from Wi-Fi which we knew about.

The beds were very comfortable. We had to hoover up the dog hairs off the sofa, but this didn’t spoil the holiday.

We had an absolutely fantastic week at Surf.

The property was comfortable, clean and had everything we needed. The location is perfect, only a two minute walk to the beach and ten minutes to the town. We will definitely come again!

It is just a basic flat if it was modernised a bit it would be better and probably a deep clean in the bathroom.

Otherwise it's location is good

Nice apartment close to sea front.

We had good walks to town, about 20 minutes away, along the promenade. Hunstanton is a lovely seaside town. Its also a good base for getting to places like Cromer, Wells next the sea and Kings Lynn. Weather could have been kinder but no rain, still you can't have everything. Try the Ski Cafe on the front not far away they do lovely food. All in all a pleasant holiday.

We enjoyed our stay.

All the appliances worked. Beach conveniently accessible.

The shower head didn't work great.

The pillows were not clear, the sideboard smelling, we put a fire on to get warm it put the sockets all out. The Internet was not good ,i paid £18 for the week but it worked for 2. It was not worth £580. Bring it up to date. We came home on the firday as we was fed up with it.

We found Surf to be comfortable, clean and cosy.

The flat had all the facilities that we like, such as all appliances working, lovely warm heaters that were easy to control, good lighting so that we could read our books in the evening and plenty of cupboard space in the kitchen for our food. Parking was very easy too. The beach was just over the road, and there was a good supermarket a short distance away. I needed to call the owner on one occasion and he couldn't have been more helpful and friendly. The lack of Wifi didn't bother us. We had a great holiday and look forward to returning to Surf next year.

Second stay this year.

Pleasant, and serves its purpose. Convenient for town prom and beach and parking fine.

The double bed was awful.

Difficult to get out of as the bed is too near the wardrobe. The settee was low and difficult to get on and off and very rough material. There was a pile of dirt between the cooker and the side of the kitchen cabinet. The whole place smelt musty and there were air freshners everywhere and it still smelt appalling. The kerb to access the parking meant you had to bump up it to access parking when guests were in the other units.

The apartment was pretty much as described but it would have been nice to know ahead of my stay that there was no wi-fi and almost no mobile signal, so, couldn't use laptop, tablet or mobile phone.

Also, the cleaners hadn't done a very efficient job, lots of strands of long blonde hair on the carpet and sofa.

Filthy unloved property.

Could be made so much better.

It would have been better if there were seating for 4 adults rather than 3 and 1.

We used a camping chair. Other than that we really enjoyed the holiday.

Good flat, comfortable and with great access to beach.

A week enjoyed by us and dog, so much booked again in september

The accomodation was very nice.

The kitchen superbly equipped. Shower and toilet facilities lovely. Although we struggled with the temperature control and pressure, the owners offered to come and look at it straight away. Very comfy bed. My only suggestion is perhaps the lounge area could be a bit more colourful and cosy.

Musty smell greated us.

Mattress hard and uncomfortable. Shower doors did not close properly. Had to clean the outer windows at the front and the door step. The large window has condensation it at the the front.

The location of Surf was great and just a minute walk to the beach.

We had everything we needed in the accommodation and it was a perfect size for the 2 of us and the dog.

The location is amazing for the beach.

Shops are walking distance. The flat was clean, tidy and well equipped. Would definitely stay again!

The flat has a very musty smell when we arrived but I expect that was due to it being closed for some while before we visited due to COVID-19.

The large window was always full of condensation and felt like it needed cleaning, but we got used to it, and probably due to time of year. The heater in the living room worked well and with the windows opened, it cleared the air a bit. The flat is a bit dated but quite adequate for the purpose. There was no extra charge for our dog which is always a bonus. Only a minute across the road for the beach and promenade. Good walks to Old Hunstanton (recommended) and to Heacham.

We contacted the owner just after arriving.

Place dirty cutlery stained. Fluff and cobwebs under the settee and skirting boards, fusty damp smell. All had to be cleaned by us although the vac not working properly only the attachments worked. Rang the owner who seemed disinterested. We've sent over 4 emails and photos to Sykes who pasted to the owner. Nothing has been done We were told by Sykes before we went all would deep cleaned because of Covid 19. Have used Sykes in the past with no problems. It really spoilt our holiday very disappointed.

Nice location clean and peaceful in difficult times

I had to try and clean the windows as I dont think they had been cleaned for months.

Apart from that everything was really clean. The furniture in the lounge was clean but very tired.

A nice holiday let which was comfortable and near the beach.

It is situated in a quiet location but within walking distance of Hunstanton.

Surf was clean and well equipped.

The location near the beech was ideal for walks along the coast. The location is within walking distance of Hunstanton and pubs and supermarkets etc. A nice quiet holiday.

Our stay in 'Surf' was very enjoyable.

Comfortable beds and seating, well appointed kitchen and a great bathroom! It has a very efficient fridge, which seems to be quite rare in holiday lets. Easy car parking directly in front of the property and a very short distance to the beach. The only criticism is that the front window and door were really dirty and we had to clean them so we could see out properly! (not helped by the pictures that someone had drawn with their finger at sometime!!) Would certainly stay in Surf again. Many thanks.

Accommodation lovely, only 2 minutes from the beach,it was quite a walk to town,but buses were available,plenty to see and do in town,would strongly reccomend visit to see the seals,all in all a lovely holiday.

the accommodation was very clean parking no problem did have to hunt for dustbin outside but ok gap on side of sink in bathroom allows combs and small things to fall down and not be retrieved but this is just minor all in all a very pleasant stay.

Good points were very close to beach easy parking.

Bad points were as follows; Main bedroom could not walk round bed on one side due to large wardrobe in the room, double glazing in window is blown, not enough powers points. Second bedroom ok accept there is a very cheap IKEA pull down wardrobe in room again double glazing window is blown, we slept in this room as the beds were comfortable. Kitchen plenty of utensils new cooker but pans and trays were old and dirty these could be updated or replaced. Living room no wi_fi available television at night reception from Ariel kept casing in and out, do I G table has seen lots of days and is very old. Toilet and shower are extremely poor old wall heater,the shower is very weak and you have to step up about a foot to get into it, the shower doors and curtain are not user friendly And could do with a revamp In all we enjoyed our few days at Hunstanton but the Surf facility !etc it down somewhat as we both felt the flat washout dated and could do with a a total refit in the bathroom and the bedrooms and would benefit from having wi_fi etc. Front door and window in living room is drafty as well.

The flat had everything we needed and was in a good position by the beach.

The furniture was very dated which gave it a sad look. The bathroom needs to be updated and although the shower worked adequately it was very odd with a screen and curtain arrangement. The two contact numbers need updating as on one there was no answer and on the other the person who answered is no longer associated with the flat.

Good points - near the beach and quiet location Bad points - the property has a horrible fusty smell There were crumbs and debris under the sofa cushions The cost was ridiculously expensive for this property The furniture was probably from the 1960s The big step down from the shower to the floor was a hazard I am surprised you allow this property on your website

The main problems with the accommodation were to do with the shower.

The tray was raised up and the cabinet doors did not meet. The cabinet had a full length curtain fitted which if used correctly was fine. However leaving the shower was precarious given there were no grab or hand rail hold and the "step" down from the raised shower tray was considerable. The double bedroom had a very large and intrusive wardrobe located on the wall which made the room very cramped and awkward to use. The television sound was distorted which I think was caused by a speaker issue. However the flat was comfortable in the main living area and ideally situated for a family being very close to the sea The kitchen was very usable and very well equipped. It would be advisable on the listing to make it clear there is no private outside space and define the parking arrangements as some of the apartments are privately owned and it is not always clear who can park where. We did call both Sykes and the owners regarding the parking, Sykes referred us to the owners who did not call back or respond to the messages. Also during our stay there was a working building site next door and the contractors vehicles and the builders cars made parking difficult although they did do their best to minimise the impact