Westgate Retreat

Arrived at rear of property where car space is.

The rear is shabby and the path and back door are covered with bird droppings it was disgusting. The key safe was broken I found out later couldn't get keys. Rang owner but no reply, got a messages hours later saying key safe was broken. Owner could have told us before we arrived. So went round to front door. It also is dirty, not a good impression. Went into entrance area which smells damp, the floor is dirty and looks neglected. Even my grandson commented on the poor state of it. The flat itself was average, first appearance not bad, but when you looked it needs upgrading. It is a shared property with one/two other flats, but having the back area and entrance should be an essential for any property used for holiday rental. Some one in the property smokes "weed" it smelt of it all the time. Looking at the property from the outside front or back it looks shabby and poorly maintained. These sort of comments have had been over the last number of years, having looked back at reviews, wish I'd read them before. The owner hasn't done anything about them. Looking at the reviews the owner doesn't appear to comment on any poor review. They may not own the building but having pride and creating a good appearance should be what any owner wants. We left two days early . A very poor standard property. Don't know how some people gave it a good rating.

Comfortable and clean accommodation easy access to the town dedicated parking at the rear of the flat no issues whilst staying their good communication with the owner would stay again

Excellent.

Very helpful and clear instruction prior to arrival.

Great information about the flat and local area. Lovely little welcome package milk tea and biscuits Would happily return

The flat was lovely, apart from sofas.

My friend and I just couldn't get comfortable. The flat was spoilt by the downstairs entrance and the smoking from the people downstairs. Also kept awake by people downstairs sitting outside talking outside bedroom window till 1am. Parking also an issue and on one occasion a plumber had used Parking space so was unable to park and had to go out again.

1, from the outside the house looked scruffy and uncared for.

Zero kerb appeal. 2, the shared hallway is disgusting. Had an O.M.G. moment it was that bad. 3, the flat was O.K. clean and well equipped. However the cigarette smoke smell from the flat below was very strong and unpleasant. 4, the allocated car parking at the rear of the building was too small for anything larger than a mini. It was impossible to park Our large family car there. Street parking was a nightmare to find. Would not return to or recommend this property.

Lovely clean flat in great location.

Welcome pack is most thoughtful. We love the lounge and Itchen areas and notice the master bedroom has been decorated from since our previous stay 3 years ago. The only problem we had was the very restricted parking space at the back which was difficult to manoeuvre in and out of.

Impressed with the property, wasn't sure what to expect because I didn't thing it was that expensive.

My friend and I really enjoyed the stay, you have everything you need to make it a home from home. I'm sure I'm supposed to say the pro's and con's. Pro's brilliant very clean, well maintained, nice little welcome pack including tea and biscuits and milk in the fridge. Con's nothing other than the stairs up to the flat a little steep if your large as I am but there is nothing you cad do about that, manageable anyway. Loved it very much. There is a beautiful lamp in the lounge that is stunning if you put it on and switch the lights off. I WANT ONE :) Thank you

Quirky, warm & 'comfy' apartment.

Loved Sandringham & the Norfolk coast. However, holiday spoilt by strong smell of cigarette smoke seeping in from other residents (all clothing, coats, bags need washing), we messaged the owner to ask if this is usual - no reply. We nearly went home on Monday, but purchased a deodorising room spray, which made the rest of the week bearable. Communal area shabby & parking space for small car only. One medium sized saucepan, one small milk pan & one small frying pan (all seen better days), plenty of all other kitchen equipment.

A clean, comfortable and well-equipped flat close to all amenities - shops, pubs, buses etc.

The provision of tea, milk etc was most welcome! No problem with any aspect of the flat; easy access and reasonably quiet considering the central location. The owners clearly love their flat and enjoy sharing it with their customers.

Fantastic location, well equipped.

Lovely welcome gift.

Fantastic apartment, well resourced and even a lovely gift for arrival.

The apartment is well decorated and clean and close to the beach, shops and arcades.

The wi fi wasn’t quite strong enough to handle my sons ps4 gaming, so it kept cutting out.

Fabulous apartment with everything you could possibly need included and some lovely extra personal touches too.

The only downsides were the communal stairway, which is a bit grim, and the parking. Both of which are outside the owners control!

Flat was surrounded by scaffolding on both sides with overgrown bushes at the front.

It looked to be in a very sorry state and nothing like it was portrayed in the photo. 'Shared' patio was a walk-through area with pots and plants etc either side and nowhere to sit. Inside the grubby entrance hall, there was a steep staircase up to the flat. Not really suitable for elderly people (my wife and I are both in our seventies). Inside the flat, there were 'three steps down to the bathroom and main bedroom'. What the info didn't say is that there is also a height restriction at the top of the steps. My wife is 5'8" and was just ok, but I am 6'4" and it was a hazard. Extractor fan in bathroom was woefully inadequate, especially with no window for ventilation. Oven was in a disgusting state and we had to get the owner to clean it before it could be used. Designated parking space was suitable for a small car only.

Such a lovely base to explore Norfolk.

We had the most fantastic stay and would highly recommend. A specious flat with all the facilities needed + comfy beds which is so important. The location was perfect for both the beach and the town, Hunstanton is wonderful and the beaches at Old Hunstanton are stunning. We loved the thoughtful greeting note and basket the hosts left too.

A spacious, comfortable, clean and well appointed flat - a credit to the owners.

We had a lovely relaxing holiday, the flat was extremely well situated for everything. Local shops, beach, restaurants and main routes for driving were only a few minutes away. We would definitely book this flat again in the future!

yes,bathroom needs attention door sticks bathroom floor always wet smells of damp, if an old person got in the might be a problem,kitchen utensils need updating or replacing,butter dish and bread bin would be handy,noisy neighbours above and below,music blaring,parking pathetic at the back,have a scratch on car to prove it,oven filthy,windows dirty at front,otherwise accommodation great,location handy.

This was a wonderful flat - we loved the look of it.

It had everything that we needed. Brilliant location. We would definitely stay there again.

We had a wonderful week in Norfolk and the weather proved to be our friend throughout, mostly raining after dark and dry during the days.

With regard to the accommodation there were both good points and some not so good. Having a private parking space proved most useful as on most evenings there was no available parking directly outside the property. The sitting room was cozy and a very good size with a view towards the sea, the Kitchen Diner likewise was also well proportioned and the bed was extremely comfortable. The bathroom however was quite tight and the sink was very small. However given its position within the property there is little that could be done to enlarge it. Overall the flat was quite tired looking and would benefit from a redecoration but in view of the condition of the communal corridor and staircase, which were very unwelcoming and in need of a complete overhaul, I guess that the expense would not be justified.

Perfect!

! The owners really have thought of everything, we stayed over Christmas, the flat was decorated and felt festive, they even put a gift for our children under the tree. The welcome pack was great and we really appreciated the milk and tea bags after a long drive. The flat really had everything you need, we cooked Christmas dinner without missing anything from home. They have everything covered. The beds are lovely and comfy. I can't say enough good things. We will defo be booking again soon.

We thoroughly enjoyed our stay at Westgate Retreat last week.

The flat was very clean, light and comfortable with lovely soft towels and a well stocked kitchen. We used the parking on the road immediately outside which was very convenient. There are 2 supermarkets within a 10 minute walk of the flat, various places to eat and a fabulous fabric shop directly opposite. We enjoyed the coast and cliff walk to Old Hunstanton with its large gift/antique shop, beach huts in the dunes and pubs. This was a lovely cosy place to stay for a bright but chilly autumn week!

The settee and all chairs are all very low comfy but very difficult to get out of

Sykes have been brilliant, love the fact you can pay a small deposit and then had six months before paying the balance.

Loved having an unexpected £25 marks and Spencer’s voucher as a gift. Very informative with emails all went very smoothly. Would definitely book through Sykes again and have already recommended to friends and family. Many thanks we had a great holiday.

Very well appointed apartment in great central location.

Caring owners provide a welcome pack and send a friendly email prior to arrival which is much appreciated. Our only problem was manouvering our car in and out of the very tight parking space at the rear of the property. There is limited on road parking at front of property but this was hardly ever available during our stay.

Ground floor entrance decorating and cleaning up .

and the flat is in need of decorating throughout , bathroom in particular.

The facilities were nice with all of the home comforts.

The location is ideal for the towns amenities, we went during school term so things were nice and quiet for our stress free break. Hunstanton was nice, there was plenty of places to eat and be merry.

Just a five minute walk to Tesco and Sainsbury's The apartment has everything you need, a real home from home.

And best of all Hunstanton.

Flat very good weather terrible enjoyed holiday Hunstanton very nice and clean next time back hope for better weather

Lovely welcome from the hosts, very (very) well equipped apartment and a super location and view from the lounge window.

Friendly neighbours below, and communal external small garden area through which the useful off road parking is accessed. Entrance hallway in urgent need of some tlc and repair but probably this is some one else's responsibility as it is in stark contrast to the actual lovely apartment.

A super flat within walking distance of all amenities with off street parking at the rear.

Many an hour spent in the front window at first floor level looking out to sea and watching the world go by. The flat is well stocked with all that is needed for self catering. We were there in the winter with very good heating that kept the place warm.Recommended

Great location, you can park the car up for the duration as all shops and eateries are within a few minutes walk.

A must visit is "Mr Bun" bakery on the high street for fresh bread & cakes yummy. The only downside is the grubby hallway and steep stairs to the 1st floor but once inside everything is brill. Our daughter came to see us and said that she loved it and would buy it if was nearer home

excellent base for exploring the north norfolk coast

Of course it's the coast, the cliff, the sea, the sunset, the beaches - and then to come home in the evening to a flat as caringly and cosily and tastefully designed as this, sit in the couch and hear the wind and the seagull puts the icing on the cake of every single day.

Though it's not home, it feels like it.

West gate retreat was excellent very comfy bed and sofas .

plenty of space a real home from home.Very well positioned so close to the sea and shops. Would recommend to friends and family. Just one criticism is that the stairs and hallway up to the flat would give a much better first impression with a good clean and a lick of fresh paint but everything inside flat was brilliant thankyou.

Welcome basket was much appreciated.

Apartment had everything we needed and the quirkyness was delightful. Location was new to us and we enjoyed all the lovely beaches and nearby villages, great base for day visits. Hunstanton was lovely and plenty of places to eat and drink, would recommend any one to visit and take time in Norfolk.

The house was better than we expected and had everything we needed the only downer on the holiday was the owner turning up to clean the house the day before I expected to leave but after checking emails it turned out it was my mistake anyway and he was very understanding and gave us as long as we needed to pack and get out.

Very pleasant and for more conciderate than he needed to be we would definitely go back again

It was one of the best holidays and made more memorable by the amazing flat.

We had everything we needed, and more! Quirky decor and a really lovely modern, yet cosy feel to it. Nice personalised little touches. We were so close to the shops, seaside and attractions we hardly used the car. Would be back for sure.

Friendly and caring owners are clearly evident.

A very well appointed flat in a superb location with a sea view.

Excellent position in a lovely seaside town.

The flat is beautiful & really well equipped. I wouldn’t, however, recommend it to anyone who’s not good with stairs, as the flight to the first floor is very steep.

Spacious apartment in excellent location.

Could see the sun sets from the lounge window.

Clean, very comfortable, warm.

One of the best equiped places we have stayed. Everything we needed.

The flat is in a good central location, well decorated and warm despite the cold December weather.

Good pub food available close by.

Lovely accommodation, exactly what we were looking for.

Clean, homely and very comfortable. We couldn't have asked for more!

Lovely apartment, fantastic location.

Very clean and comfortable. Extremely well-equipped - it had everything we could need. And Hunstanton is a lovely place to have a holiday!

Stairs are steep, although having arthritis does not help.

ideal as a base for exploring the North Norfolk coast

The apartment was lovely.

Great location and the welcome pack from the owners was much appreciated. Very comfortable and had every thing we needed.

This holiday was our first family holiday/honeymoon and we really couldn't asked for anything better.

The flat was exceptional with everything you could want, the only thing it did lack was WiFi. It is a brilliant location with a lovely view. We enjoyed sitting in the bay window in the evening and watching the sun set. We really liked the welcome basket and our children loved spending the 2p's in the arcades. It is certainly on our list for a return visit.

Loved location The parking at the rear was not very easy due to the parked cars everywhere.

The space was suitable for our car but a bigger car would have been a problem.

Really well looked after.

We had a great holiday.