“A lovely holiday cottage and the owners and manager were extremely helpful WHEN we eventually got a contact number for them personally just a week or two before our stay .”
We found communication with Sykes Holiday Cottages VERY frustrating. After asking questions on their online chat no one would be there to answer . Then they would reply at a random time when I was unavailable to chat so said I would have to ask again on a new chat instead of just answering the questions in a reply . No one on a phone line at all . Would hesitate to use that company again as not user friendly ...
All the cottages in this small complex were well kept and we really enjoyed our stay .
Thank you so much for the lovely review of our cottage. Such a shame about your experience with Sykes, I will speak to them about this personally. Many thanks for flagging this.
Property Owner