“A lovely holiday cottage and the owners and manager were extremely helpful WHEN we eventually got a contact number for them personally just a week or two before our stay .”
We found communication with Sykes Holiday Cottages VERY frustrating. After asking questions on their online chat no one would be there to answer . Then they would reply at a random time when I was unavailable to chat so said I would have to ask again on a new chat instead of just answering the questions in a reply . No one on a phone line at all . Would hesitate to use that company again as not user friendly ...
All the cottages in this small complex were well kept and we really enjoyed our ...
We found communication with Sykes Holiday Cottages VERY frustrating. After asking questions on their online chat no one would be there to answer . Then they would reply at a random time when I was unavailable to chat so said I would have to ask again on a new chat instead of just answering the questions in a reply . No one on a phone line at all . Would hesitate to use that company again as not user friendly ...
All the cottages in this small complex were well kept and we really enjoyed our stay .
Thank you so much for the lovely review of our cottage. Such a shame about your experience with Sykes, I will speak to them about this personally. Many thanks for flagging this.
Property Owner