“Steep staircase is dangerous and the carpet needs cleaning.”
Back doormat full of dirt and broom full of hair and dirt. Dishwasher provided with only 2 soap tablets. Very little washing up liquid. Log burner with no kindling or lighter. Garden not suitable for dogs. Salt and pepper would be a kind addition. Icebox in freezer needs defrosting. Shower curtain covered in mould. Yuk! Paint falling if walls in various places. Redecorating is needed. Beds were extremely clean and comfortable. Towels good quality. Kitchen well stocked with Pans, crockery and ...
Back doormat full of dirt and broom full of hair and dirt. Dishwasher provided with only 2 soap tablets. Very little washing up liquid. Log burner with no kindling or lighter. Garden not suitable for dogs. Salt and pepper would be a kind addition. Icebox in freezer needs defrosting. Shower curtain covered in mould. Yuk! Paint falling if walls in various places. Redecorating is needed. Beds were extremely clean and comfortable. Towels good quality. Kitchen well stocked with Pans, crockery and cutlery. We booked 7 nights but only stayed 4 nights as going home was a better option.
Thank you for your feedback — there’s quite a bit to respond to.
We visit the cottage regularly with our two dogs and have always found the garden to be secure, private, and dog-friendly, without any issues.
We restock essential items like dishwashing tablets, washing-up liquid, and soaps in bulk during our visits. As a self-catering property, guests are welcome to use these supplies, and a welcome pack with these essentials is also provided on arrival. However, occasionally guests may need to top up supplies during longer stays.
Regarding the kindling and fire-lighting materials, we typically restock these after the summer season. May, when you stayed, was notably warm — in fact, it was the fifth warmest May on record — and we prioritise ensuring the log burner is well-stocked for the colder months.
Salt and pepper can be found in one of the kitchen cupboards. Since your stay, we’ve revisited the property at the end of May to refresh paintwork in some areas, and a new shower curtain is being installed this week. We’ll also be replacing the broom — though it’s worth noting that in a dog-friendly, seaside property, these can understandably wear quickly.
The steep staircase is noted in the listing prior to booking. It has handrails on both sides for added safety, and while the house’s historic character includes features like these, we do our best to ensure it is clear and secure.
We genuinely put a great deal of effort into maintaining the property to a high standard and creating an enjoyable stay for all guests, though of course it can be difficult to meet everyone’s expectations perfectly.
Property Owner
