“There needs to be a door on the bathroom on the mezzanine.”
This is such an easy fix.More tea towels and more dishwasher tablets too please. Sofas need a good clean.On the plus side bed linen and towels were lovely and clean.Would be a nice touch to have a locally produced cake or biscuits and fruit juice rather than a shop bought box of chocs and cheap Buck’s Fizz. Need a bit of maintenance, there is a nail sticking up from floor in mezzanine and shower very rickety.also need an iron please, to go with the ironing board.
Thank you for your comments. We take all comments very seriously especially when it comes to maintenance. Unfortunately, as it's an old property occasionally old nails do pop up and small issues may arise. We do our best to look out for them and resolve and we are sorry that the points below impacted so significantly on your holiday we would have been very happy to come out and resolve everything we could during your stay but unfortunately, we weren't given this opportunity. I have now asked my maintenance company to address all of the points stated. In relation to the door unfortunately it is not at all an easy fix. My late father fully designed and restored the property with love and quirkiness. I appreciate certain parts are not to everyone's taste but within the description we do our very best to set expectations and show you what you are booking. It is what most of our lovely guests highlight and love so much about the property. We have many comments from guests who weren't expecting anything by the way of a welcome pack and really appreciate our gesture but I'm sorry for you it didn't meet your expectation of what should be provided.
I hope this review doesn't put people off we are so proud of our beautiful, quirky and homely barn. We will always take on board comments and aim to improve, and sometimes it just comes down to personal preference too.