“Beds were not separated as requested.”
White goods could do with updating, eg dishwasher would only clean properly on 75 degrees, fridge had loose door shelf. Fridge and freezer not large enough for the amount of people staying.
Garden is not enclosed, therefore not suitable for dogs or children. This should be highlighted on the listing. Hedges need trimming to avoid scratching cars upon entrance/exit.
Top floor not suitable for tall people.
WiFi not reliable. We couldn't find the main hub (assume it was locked away) so could not attempt a restart, which would likely have fixed the issue.
I would suggest a pizza cutter for the kitchen
"Many thanks for providing feedback on your stay at our property. We apologise that the beds were not made up as requested, as soon as we had been made aware we had rectified the error the same day. We do pride ourselves on our kitchen facilities and we are sorry that they did not live up to your expectations. There are two under counter fridges which should provide ample room for the maximum occupancy, it's not an issue that has been raised previously. We do not advertise the garden as enclosed, we would expect that children and pets are not left unsupervised. The top floor are attic rooms so the ceilings are slanted as shown in the images. We have never had reports of an issue with the WiFi, however our package guarantees that we receive the best service possible, if you had made us aware we would of been happy to investigate. We did have 3 pizza cutters in the property, thank you for highlighting this we will certainly check." Property Owner