“Overall, the stay was lovely, but expensive for what we got.”
The issue with the washing machine was resolved quickly, and relatively easily. If I can explain what we got, and why I said it was expensive - over Christmas we hired a cottage in a touristy area, that slept 8 in comfort (with the possibility of using a foldout bed to make 10), with on site EV charging included in the rental, allowed dogs, had room for multiple cars, lovely views etc for ~£1,000 through Sykes. This slept 4, but was over £800. Would I stay there again - yes, because it was good - could it have been better, yes, but - it wasn't bad for the money and I hope the owner has all the success with it, he was very kind when dealing with the washing machine problems, and those were fixed when it broke down professionally and courteously.