“We booked this pre covid and have just had our holiday.”
The location is excellent as is the shower and the garden is really pleasant. We do however have to agree with other comments regarding, bed, stairs, sofas, fuel left for visitors and there wasn’t a BBQ. We could have done with instructions for coffee machine etc. I would also draw attention to the property description as it says towels included. We were provided with one towel each and had to use another towel from spare beds. With a good bit of care and attention this property would be outstanding. A visitors book should also be available.
- Susan & William, October 2022
With regards to your queries- a visitors book is available at the property, I am sorry that you did not see it. I am sorry that you were uncertain how to use the nespresso coffee machine, I would have been more than happy to have talked you through how to use it, had you called. There is also a cafetière and coffee for this in the welcome pack, as well as coffee capsules for the machine. I agree that the stairs at the cottage are steep, as they are in most listed period cottages, which is why we have included a picture of the stairs and handrail on the Sykes website, I am sorry that you did not see this. The wooden bed is new (previously it was caste iron and there were complaints that it squeaked so we changed it). I am sorry that the mattress was not of the firmness that you like, unfortunately with this it is very difficult to please all. The two single beds however have special mattresses that can be zipped together to make a double bed, so there are two different double mattress options available if needed. I am sorry that you feel that one towel each is not enough, however as you have stated yourself there are spares available and there is a washing machine at the property. I feel it would not be environmentally friendly to have double the amount of towels washed each week as standard. There is a BBQ available at the property during the summer. During the winter there is enough firelighter, kindling and firewood wood for one fire. We do not provide for people to have a fire every night as there are many places to buy this locally if people wish to use more. I am glad that you enjoyed the new shower, lovely garden and the excellent location of the property. I hope that you had a lovely holiday.
Best wishes Property Owner